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Effective Date:01-01-203;
At Zerolia, we aim to provide our customers with exceptional service. If you are not completely satisfied with your purchase, please review our refund policy below:
1. Eligibility for Refunds
• Refunds may be requested within [number of days] days from the date of purchase.
• To be eligible for a refund, you must meet the specific criteria outlined in your investment plan.
2. Refund Process
• To request a refund, please contact our support team at [email protected]
• Include your transaction details and a clear explanation of the reason for your refund request.
• Our team will review your request and respond within 3 business days.
3. Refund Approval
• Refunds are approved on a case-by-case basis and are subject to the terms and conditions of your specific investment plan.
• If your refund request is approved, the refunded amount will be processed within [refund processing time] business days.
4. Non-Refundable Items
• Certain fees or charges, as specified in your investment plan, are non-refundable.
• Investments that have reached maturity or specific milestones may not be eligible for refunds.
5. Contact Us
For any questions or concerns regarding refunds, please contact us at [email protected]
6. Changes to this Refund Policy
We reserve the right to modify this refund policy. Any changes will be posted on our website.
By using Zerolia’s services, you agree to the terms outlined in this refund policy.
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