Zerolia Services - Privacy Policy

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Security and Privacy Policy

Version: R23|09|1

Last Updated: 22/06/2023

Table of Contents

1. Collection and Use of Information

2. Profiling and Categorization

3. Transfer of Data

4. Access to Data

5. Data Retention

6. Your Rights

7. Marketing

8. Security Statement

9. Cookies and Related Technologies

10. Links to Other Websites

1. Collection and Use of Information

1.1. When you create a Zerolia account on our website, you are required to provide personal information in the account opening form. This includes your name, address, email, phone number, and date of birth. This information is necessary to enter into a contract with us and to provide our services.

1.2. We use your personal information for various purposes, including account registration, processing trades, verifying your identity, assisting with inquiries, sending account and service notifications, and complying with legal and regulatory requirements.

1.3. We may request additional information when needed, such as verifying account details or withdrawal requests.

1.4. Any information you provide in our Live Chat feature is processed and stored securely in our databases.

1.5. We handle and process personal data diligently and only for purposes required by law.

1.6. You are responsible for keeping your personal information up to date, as inaccurate information may affect the quality of our services.

1.7. We may transfer personal and financial data within the Zerolia Group of companies when necessary for our services.

2. Profiling and Categorization

2.1. We may use collected data to profile you manually and through automated processing to offer you the most suitable products and services.

3. Transfer of Data

3.1. We may transfer personal data to other companies within the Zerolia Group when needed for our services.

3.1.1. Personal data may be transferred to business associates or payment providers within or outside the European Economic Area (EEA) for processing.

3.1.2. Data may also be transferred to third parties outside the EEA for various services while ensuring data security and compliance with data protection laws.

4. Access to Data

4.1. We will notify you if any law or regulation requires us to disclose your personal or financial information unless legally prohibited. This disclosure will not be considered a breach of terms and conditions.

5. Data Retention

5.1. We retain your information throughout your subscription, and it is deleted when legal obligations are met.

6. Your Rights

6.1. You have rights regarding your personal data, such as access, rectification, erasure, restriction, and data portability.

6.2. The right to erasure is subject to legal retention requirements.

6.3. Contact our data protection officer for any data-related requests.

7. Marketing

7.1. You can opt out of receiving marketing materials from us at any time during your account subscription.

7.2. Unsubscribe options are available in your account settings.

8. Security Statement

8.1. We ensure data and transaction security through various measures, such as unique login credentials, SSL encryption, restricted data access, and industry best practices.

9. Cookies and Related Technologies

9.1. We use cookies to improve website functionality and user experience. You can control cookie settings, but it may affect our services' quality.

10. Links to Other Websites

10.1. We may include links to other websites and third-party advertisements, which may place cookies beyond our control. We are not responsible for their privacy practices.

This Security and Privacy Policy outlines how Zerolia collects, uses, and protects your information. We adhere to data protection laws and ensure transparent and secure data handling.

Note: Ensure that you review and our privacy policy to be aligned with our specific practices and legal requirements.

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